Position: Operational Technology (OT) / Internet of Things (IoT) Expert
Grade: Senior Consultant
Job Summary:
EY is seeking an experienced and passionate Cyber OT and / or IoT expert to join a world leading practice and established of a Digital SOC. This role is a critical part of an operational service to protect some of the world’s leading organizations from Cyber threats that span more than just IT. The successful candidate will work closely with the operational SOC Analysts to assist in identifying threats, but also be a key technologist along with the SOC Engineers and Architects. The candidate is expected tol possess strong networking skills and drive OT / IoT innovation into the SOC collaboration with EY’s OT / IoT teams both in region, Europe and abroad.
OT / IoT Expert will be responsible to identify, troubleshoot and resolve security alerts for our clients Operational Technology infrastructure through its cyber security monitoring services. On-call responsibilities are a mandatory part of this job. Improving overall customer relations through technical delivery and communications skills.
Key Responsibilities:
Advise and train analysts to monitor OT / IoT security events through alerts from SIEM or other security tools
Review alerts escalated by analysts to advise on specific OT/ IoT cybersecurity issues
Manage end user and security services consumer initiated incidents and initiating trouble tickets
Performing Level 1 and Level 2 triage of incoming issues (initial assessment of the priority of the event, initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request)
Accountable for monitoring of alert and downstream dependencies on OT / IoT cyber tools health (logger, client agents, etc.)
Responsible for troubleshooting agents and logs required for reporting when they are not reporting to alerting systems
Takes a proactive role in the resolution of incidents, even after they are escalated
Understanding and exceeding expectations on all tasked SLA commitments
Track and report on closure of tickets per SLAs
Escalating issues to Level 2 or Level 3 and management when necessary
Be available and on call basis
Job Details
| Date Posted: | 2016-08-03 |
| Job Location: | Muscat, Oman |
| Job Role: | Technology/IT |
| Company Industry: | Accounting/Auditing |
Preferred Candidate
| Career Level: | Mid Career |
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