Jobs in Oman - career in Oman - vacancies in Oman-Airport Services Duty Officer | Qatar Airways | Sohar - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman
About Your Job:
As a Duty Officer, you will be lead your team to deliver exceptional customer services to our customers at the station. You will ensure customer receive the award winning 5 star service. .
Your key accountabilities include:
* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate standards are maintained and conduct audits with the handling company
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty case expenditure
Job Details
| Date Posted: |
2017-07-04 |
| Job Location: |
Oman |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Airlines/Aviation |
Preferred Candidate
Jobs in Oman - career in Oman - vacancies in Oman-Airport Services Duty Officer | Qatar Airways | Sohar - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman
