Jobs in Oman Airport Services Duty Officer l Qatar Airways l Muscat - Qatar Airways #Jobs_in_Oman

Jobs in Oman - career in Oman - vacancies in Oman-Airport Services Duty Officer l Qatar Airways l Muscat - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman

About Your Job:

As a Duty Officer, you will be lead your team to deliver exceptional customer services to our customers at the station. You will ensure customer receive the award winning 5 star service. .

Your key accountabilities include:

* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate standards are maintained and conduct audits with the handling company
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty case expenditure

Job Details

Date Posted: 2017-10-12
Job Location: Muscat, Oman
Job Role: Support Services
Company Industry: Airlines/Aviation

Preferred Candidate

Career Level: Mid Career

Jobs in Oman - career in Oman - vacancies in Oman
Jobs in Oman - career in Oman - vacancies in Oman-Airport Services Duty Officer l Qatar Airways l Muscat - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman

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