MAIN PURPOSE OF JOB:
Reporting into the Service Manager, the Service Engineer will be part of the wider Engineering Service team that is responsible for attending breakdowns and carrying out fault-finding, diagnostics, servicing and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.
This is a customer focused engineering role requiring a strong ability to build rapport and solid customer relationships. The chosen candidate will need to be a confident, professional person with a good level communication skills and the ability to work autonomously and proactively, whilst providing the highest levels of customer service.
As well as being stationed at your assigned depot workshop, the Service Engineer may be required to work outside of normal office hours or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.
KEY RESPONSIBILITIES:
Planned Maintenance
Carry out routine and preventative planned maintenance (PPM) at the depot or at the customer sites
Ensure that there are no deficiencies or defect likely to affect the safe working of a machine
Maintain the appearance of the fleet to Company standard
Inspection
Ensure pre-delivery inspections (PDI) of each machine is carried out at depot or at customer sites as per company and manufacturers specifications
Liaise with Hire Desk team to ensure that all required machines are checked prior to despatch in accordance with Company policy and procedures
Produce monthly plant inspection reports to ensure that all machines are inspected in accordance with company policy
Repair
Diagnose fault and inform the customer of the approximate repair times and rectify any faults
Ensure repair of machines at depot or on site conforms with manufacturers specification and Company policy
Quality, Health and Safety
Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures
Adhere to all company Quality and Health and Safety policy
Administration
Accurately complete and submit all relevant paperwork including part requisition forms, engineer reports, off hire, pre-delivery inspection and service sheet Update the system on machine status change i.e. PDI carried out, machine under repair, 6 monthly statutory inspection completed
Obtain warranty instructions and ensure that all warranty claims are completed and passed for recovery
Maintain records covering workshop equipment and Light Goods Vehicle (LGV) servicing
Ensure engineers breakdown reports are processed and charging issues are referred to the Operations or Hire Desk team
Job Details
| Posted Date: | 2019-05-14 |
| Job Location: | Muscat, Oman |
| Job Role: | Maintenance, Repair, and Technician |
| Company Industry: | Construction |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
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