Candidates shall have the following experience/skills/knowledge
• Good knowledge in the field of software development and support
• Good control and planning abilities
• Managerial Experience in resource management, financial, technical, quality management and cost control
• experience of setting up appropriate organizational structures to deliver services
• Responsible for customer satisfaction, service definition
• Responsible for KPI, resource level management, Planning / estimation of development works
• Overall responsibility for service and longer-term service evolution
• Managing KPI performance of support and scripting resources
• Very good level of English communication skills as well as Leadership and supervisory skills.
• Good skills in customer relations management and understanding of ITIL practices.
Job Details
| Posted Date: | 2019-05-16 |
| Job Location: | Muscat, Oman |
| Job Role: | Information Technology |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Mid Career |
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