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- Technical support
- Ensure all tickets are logged as defined in the process
- Desktop Troubleshooting (Email, IE, Network, Wi-Fi, Productivity Applications)
- Ensure delivery commitments to client
- Meet and exceed SLA / KPI targets
- Maintain Good CSAT Scores
- Publishing Daily, Weekly and Monthly Reporting to relevant stakeholders.
Job Details
| Posted Date: | 2019-06-02 |
| Job Location: | Muscat, Oman |
| Job Role: | Information Technology |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Oman |
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Jobs in Oman - career in Oman - vacancies in Oman-Service Desk Engineer - Omani National - Wipro Limited-Jobs in Oman - career in Oman - vacancies in Oman