Jobs in Oman - career in Oman - vacancies in Oman-Customer Service Representative/Supervisor- Omani's Only-Jobs in Oman - career in Oman - vacancies in Oman
- Guide and direct customer service team towards achieving operational goals.
- Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
- Ensure that customer complaints are resolved in a professional manner.
- Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
- Hire and train customer service staff to deliver high class customer service.
- Determine work procedures, work schedules, and workflow for customer service staff.
- Perform annual reviews, appraisals and performance management reviews for the customer service staff.
- Ensure that the customer calls are handled and answered in a timely and accurate fashion.
Job Details
| Posted Date: |
2019-11-25 |
| Job Location: |
Muscat, Oman |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: |
Entry Level |
| Nationality: |
Oman |
Jobs in Oman - career in Oman - vacancies in Oman-Customer Service Representative/Supervisor- Omani's Only-Jobs in Oman - career in Oman - vacancies in Oman
