POSITION SUMMARY
The Job holder is primarily responsible for providing customer service support and handling sales task on daily basis.
PRINCIPAL DUTIES AND RESPONSBILITIES
• To work on Dispute management closely.
• Customer complain handling.
• To process all customer complaints in SAP.
• Customer not on E-billing, Ensure to arrange the dispatching of the invoice on time.
• Would be the recipient of all customers who have rejected E-billing
• To able to process orders on SAP and back up support for CSO.
• Close co-ordination with Credit and collection team in terms of customer receivables.
• To ensure Billing done on timely manner all for customers.
• To meet the customized requirement for invoice submission.
• Timely closure of all disputes and ensure the invoices are ready of collection team on collect.
• To ensure the invoices are submitted to the customer with the required supporting documents on time.
• Print & arrange to send invoices for month end dispatch for consolidated customers.
• Create manual invoices for specific customers (customized requirement for government entities)
• Arrange dispatch of invoice on time, by courier/manual disptach
• Customer visits to assit with credit collections as & when required.
Job Details
| Posted Date: | 2019-12-17 |
| Job Location: | Muscat, Oman |
| Job Role: | Accounting and Auditing |
| Company Industry: | Oil & Gas; Chemicals Manufacture |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Entry Level |
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