Jobs in Oman - career in Oman - vacancies in Oman-Chillers & DX Air Conditioning Service Supervisor - Al Futtaim Group-Jobs in Oman - career in Oman - vacancies in Oman
Overview of the role:
Chillers & DX Air conditioning Service supervisor must ensure overall customer satisfaction by providing excellent service experience, with optimum the operational cost.
What you will do:-
Description of Accountability:
Managing Chiller service to the customers.
- Timely Providing Commissioning Support to Sales.
- Co-ordinate with Customer, Technicians, Sales-team, and other team members for attending and resolving the complaints within prescribe timeframe.
- Update the progress of work to customer and other relevant parties.
Business Development
- Ensuring parts business to Achieve Target.
- Generating New AMC Business
- Generating Revamp Business
Probability
- Payment Collection as per T&C (Mostly 100% Adv.)
- Maintaining the GM % while spare part sales.
Quality prospective:
- Ensure the Job completion with highest quality level and zero repetition.
- Raising and discussing Epidemic Failures with OEM and Line Managers
- Monitoring the performance of team members and encourage them to do better and to take bigger responsibilities. By guiding them or suggesting
Spare Parts related:
- Raising PARTS request and ensuring to get issue to team with in time.
- Keep a track for Pending Parts and reviewing with Parts team for arranging them.
- Ensuring returns of defective parts to Store within 3 days of repair carried out.
- Keeping track of the same and review once a week with team. Escalate pending Parts more than 7 days to Superiors.
Reporting:
- Reviewing of pending calls. Submit weekly report to LM.
- Discuss and share the individual performance weekly within the Team and provide support to enhance the performance.
- Providing Billing / Booking / Collection Plan
Job Details
| Posted Date: | 2024-04-03 |
| Job Location: | Oman |
| Job Role: | Maintenance, Repair, and Technician |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
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Jobs in Oman - career in Oman - vacancies in Oman-Chillers & DX Air Conditioning Service Supervisor - Al Futtaim Group-Jobs in Oman - career in Oman - vacancies in Oman Jobs in Oman Chillers & DX Air Conditioning Service Supervisor - Al Futtaim Group #Jobs_in_Oman