Service to be performed to the clients (irrespective of genders)
Services are related to Skin, Hair & Body (Laser, Peels, Body Services, Facial treatments & others)
Perform the services as per SOP standards.
Conduct pre-checks for the treatment before beginning the client session.
Explain service/procedure process, benefits, machines used, pre and post treatment care, etc. to the client, for existing client, check on previous session experience before conducting the session.
Gauge the need for Doctor Intervention, if required during or after service.
Assisting Doctors for Doctor led services
MOH related formalities to be performed.
Cross sell products and maintain stock with the objective of achieving smooth clinic operations, enhancing client satisfaction and retention within the limits imposed by operations processes and local regulatory requirements.
Need identification and analysis of client skin, hair and body.
Drive Inputs by highlighting client concern and recommending dermatologists meet up.
Recommend service line basis the initially diagnosis of client’s skin and suitable services.
Out calling the existing serviced clients for appointments.
Seek client signature on consent form prior to service; Prepare and sign Therapy sheet for laser, facial, etc.
Seek Doctor review and counter signature on Therapy sheet, especially Laser; File the documents in the client file.
Perform job related tasks/activities with consistency, accuracy and thoroughness
Support in Stock management process of the clinic.
Participate in refresher trainings for therapies as nominated by CM.
Perform services to customer with utmost care and diligence in accordance with the training instructions, Standard Operating Procedures and guidelines provided.
Responsible to report misconducts and incidents of violation of Code of Conduct (COC)/ SOP at clinic level.
Making Callouts to clients as per CM instructions.
Job Details
| Posted Date: | 2025-02-24 |
| Job Location: | Oman - Muscat |
| Company Industry: | Medical Clinic |
Preferred Candidate
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