Jobs in Oman - career in Oman - vacancies in Oman-Reservations & Ticketing Agent | Qatar Airways | Sohar - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman
About Your Job:
As a Reservation & Ticketing Agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets
Accountabilities:
*
Makes and confirms reservations for passenger
*
Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
*
Perform a proper flight firming check to maximize flight utilization and reduce No shows
*
Assist mishandled passenger such as NOREC/DNB to reduce passengers complaints
*
Types requested flight number on keyboard of on-online computer reservation system and scans screen to determine space availability
*
Issue tickets and PTAs quoting correct fare on to reduce passenger complaints
*
Advise of changes in flight plan or to cancel or confirm reservation
*
Maintain inventory of available passenger space on flights
*
Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights
*
Control cash flow to ensure that the sales report is closed on time
*
Initiate and promote QR Product to generate the revenue
*
Record and process reservations made by phone/ fax/ e-mail
*
Prepare and execute actions plans, which increase reservation sales and associated business
*
Develop and maintain a regular pattern of sales calls
*
And any other task that be assigned from time to time.
Job Details
| Date Posted: |
2017-07-04 |
| Job Location: |
Oman |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Airlines/Aviation |
Preferred Candidate
Jobs in Oman - career in Oman - vacancies in Oman-Reservations & Ticketing Agent | Qatar Airways | Sohar - Qatar Airways-Jobs in Oman - career in Oman - vacancies in Oman
